Cancellation and Refund Policy
Thank you for choosing Skyfinity Quick Checkout for your online purchases. We strive to provide a seamless and satisfactory shopping experience. However, we understand that situations may arise where you may need to cancel your order or request a refund. This Cancellation and Refund Policy outlines the guidelines and procedures to follow for cancellations and refunds.
Order Cancellation
Cancellation Period
You may cancel your order within 24 hours of placing it. After this period, cancellation requests may not be accepted.
Cancellation Process
To cancel your order, please contact our customer support team via email or phone. Provide your order details, including the order number and the reason for cancellation. Our team will assist you with the cancellation process.
Refund
If the cancellation request is received within the specified cancellation period, we will initiate a refund for the full amount paid for the canceled order. The refund will be issued using the original payment method, and it may take several business days for the refund to reflect in your account.
Refund Policy
Eligibility for Refund
Refunds are applicable under the following circumstances
You cancel your order within the specified cancellation period.
Refund Process
To request a refund, please contact our customer support team within seven (7) days of receiving your order. Provide your order details, including the order number, a clear description of the issue, and any supporting evidence such as photographs.
Refund Evaluation
Our team will review your refund request and evaluate the eligibility based on our refund policy. We may require additional information or evidence to process the refund. We reserve the right to refuse a refund if the request does not meet our refund policy criteria.
Refund Options
If your refund request is approved, we will provide one of the following options:
Refund to the original payment method: The refund amount will be credited back to the same payment method used for the original purchase.
Refund Processing Time
Once your refund is approved, the processing time may vary depending on the payment method and your financial institution. It may take several business days for the refund to be reflected in your account.
If you have any questions or concerns regarding our Cancellation and Refund Policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.